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K-Tool, Inc.
99 Enterprise Drive
New Oxford, PA 17350-9253
Phone: 800-377-3056 E-Mail: info@ktoolinc.com
717-624-3866 sales@ktoolinc.com
Guarantee
We guarantee all of our products to be free from defects in workmanship and material. If any defects are apparent,
the item will be replaced at no charge.
K-Tool, Inc. accepts no liability for any consequential damage to persons or equipment beyond the
guarantee stated above.
Policies
CONDITION OF SALE
All sales are made in accordance with our standard conditions of sale which is current at the time orders are
accepted. All of the specifications and prices are subject to change without notice.
TERMS OF PAYMENT
All invoices are NET 30 DAYS from date of invoice. All accounts with invoices past 60 days will be placed on
credit hold.
SHIPPING & PROCESSING
All orders are sent via UPS. We will ship orders Freight Collect, although correct info must be provided or
additional charges may apply. All in stock items ship the same day if order is received before 3:00 p.m. EST. We do not
ship orders on weekends or holidays.
RETURNS
All returns must have prior authorization within 60 days and may be subject to a 15% restocking charge.
After evaluating returns a credit will be issued - WE DO NOT ACCEPT DEBIT MEMOS.
MINIMUM ORDER
The minimum order is $100.00 list. Orders under $100.00 will be charged with a $10.00 small order fee.
TEST TOOL POLICY
We will ship cutter bodies and inserts on performance purchase order numbers after the guaranteed test form
information is supplied. K-Tool, Inc. will cover the tool bodies only. No credit will be given on used inserts, however
credit will be issued on unused inserts. Items will be invoiced at the time of shipment. All test tools must be paid for
or returned within 60 days. Refer to page 169 for test form.